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Home > St. John's Mercy Medical Group > Diabetes Manage-Net > Survey 

Privacy Policy


This Privacy Policy is in addition to our general Term of Use which we urge you to read. By using this Program Site, you agree to be bound by the terms of this Privacy Statement and by our general Terms of Use. We may change this Privacy Policy at any time by posting revisions to this Program Site. Your continued use of this Program Site after any changes have been posted indicates your agreement to the revised terms. Accordingly, we urge you to review this Privacy Policy at the start of each use of this Program Site. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit this Program Site immediately.

What We Will and Will Not Do With the Information Provided to Us

We use information to help us compile general statistical data, keep in contact with our users and provide a better interactive experience. MMG uses your information specifically for these purposes:

  • To provide easy access every time you reenter this Program Site without requiring reentry of registration information. This is accomplished by directly obtaining the information from the user and passively through the use of encrypted session IDs.
  • To help provide services and information that is most relevant to your needs based on the health data entered by the user.
  • To provide personal education and support through communication with our healthcare team. This includes using the personal information you directly provide to us in your messages to our staff and in data entries you have made. When a MMG clinician responds to a user's question, that clinician will have access to some of the user's personal information, which the clinician may use to answer the user's question.

We will not contact you without your permission except as specified above, or in response to messages sent to our healthcare team through our message system, or in connection with the registration process; provided that within this Program Site, each user has a message center and we may send unsolicited messages to that message center. We will never release, sell, rent or otherwise provide any personally identifiable information on any users to any third party, without your express permission to do so. If you have any questions regarding the privacy of any of our links, you should contact those sites directly.

Aggregate Data

We respect your privacy by treating all data that we receive from you as confidential. By using this Program Site, you agree to allow the data that you provide to us to be collected and combined with data we get from other users, on an anonymous basis. We reserve our right to use all of that data to produce non-personal, aggregate statistical information ("Aggregate Data"). We reserve the right to use, maintain and update Aggregate Data. We use Aggregate Data to, among other things, assess general usage trends and other patterns of use of this Program Site. We hope that by assessing those trends and patterns, we can update this Program Site in ways that will make it more useful to users. We agree to protect your privacy by removing all personal identifiers from any data that we collect into these nonpersonal, aggregate statistics. We will not disclose to third parties any identifying data, including your name, mailing address, email address, or phone number unless: (1) you expressly tell or permit us to disclose such information or (2) we believe in good faith that we must do so to comply with legal requirements such as a laws, regulations, search warrants, subpoenas or court orders. If you have questions about how we aggregate data or how we use aggregated data, please contact our Program Coordinator.

How Secure Is the Information

Any unauthorized use of this Program Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of the user information that we collect and maintain. All personally identifiable user information is stored on our secured servers, behind a firewall at a data center. Access to data is strictly controlled with usernames and passwords. To help ensure the privacy of your data, we urge you not to share your username and password with anyone. We also strongly recommend that you change your password frequently and store it in a safe place.

How Information Can Be Modified, Updated or Viewed

You may view, update or remove your personally identifying information at any time by accessing this Program Site with the username and password used to register with this Program Site.

  1. To change or update your personal information, logon to this Program Site and select "My Information", then select "Profile".
  2. To terminate your participation in the Program and to stop receiving future communications from any of our sites, send an email to our Program Coordinator with the words "Remove Me From The Program" in the subject area.

Contacting Our Program Coordinator

If you have any questions about your privacy rights, please write to or call our Program Coordinator at: Mercy Medical Group, Internet Disease Management Coordinator, 12800 Corporate Hill Drive, St. Louis, MO 63131 phone: 314-364-3756.

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