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Home > Information for Patients > St. John's Mercy Hospital 

YOUR SAFETY AND SECURITY

The doctors and staff at St. John’s Mercy want you to feel safe during your hospital stay. We ask that you join our team in their efforts to keep you safe. Consider the following suggestions while you’re in the hospital:

SAFETY

Smoking
Tobacco use is strictly prohibited both inside and outside hospital buildings. Visitors and patients may not use tobacco products while on the premises. Please speak to your nurse if you need nicotine replacement therapy.

  • Tobacco is the greatest cause of disease and premature death in America today. Your health care team encourages you to stop smoking. If you have quit smoking, we congratulate you on this giant step to improving your health. Information and resources about quitting smoking are available-ask a member of your health care team.

Staff Identification

  • Expect the staff to introduce themselves to you. Look at their badges that tell you their name and their title.
  • If you are the parent of a new baby or small child, be sure you know the name and title of the staff caring for your child. If you have any doubts, ASK.

Medications and Treatments
All medications you take while in the hospital are prescribed by your physician, dispensed by a licensed pharmacist and administered by a nurse/respiratory therapist.

SJMH uses bar code technology for distribution of your medication. For your safety, you may not administer your own drugs or keep personal medications at your bedside.

  • If you think you might be getting the wrong medicine or treatment, say so right away. Double-checking to “make sure” will help you and the staff feel safer.
  • To improve medical safety, ask staff:
    • The purpose of each medicine you take and each treatment you receive.
    • What you can expect from these medications and treatments.
    • Written information on the medicines and treatments.
  • Be sure to inform the staff if you have allergies to medications, food, latex or other things.

Oxygen
Special regulations are in effect when a patient is receiving oxygen.

  • Electrically operated equipment, aerosol products, and petroleumbased products (i.e. Vaseline® and Chapstick®) are not permitted in these areas.
  • Wind-up toys, radios, and nurse call/TV remote controls are not permitted inside an oxygen tent.

Wheelchairs
Wheelchairs are available in all nursing units. However, since getting in and out of a wheelchair without proper assistance could be hazardous, please ask for help from a member of the hospital staff.

You and Infection Control: Working Together to Prevent Infections
Hospital-acquired infections affect more than 2 million patients nationwide each year.

  1. Clean you hands.
  2. Cover your mouth and nose.
    • Many diseases are spread through sneezes and coughs. When
      you sneeze or cough, germs can travel 3 feet or more!
      Controlling a cough if you are sick can help prevent the spread
      of infection to others.
  3. Avoid close contact
    • Tell relatives and friends not to visit if they have a cold or feel
      sick.

These steps can help prevent the spread of infection from colds, influenza (“the flu”) and diseases like:

  • Pneumonia*
  • Whooping cough*
  • SARS
  • Chicken pox*
  • Tuberculosis
  • Strep throat
  • Mumps, Measles, and Rubella* (also known as German measles)
    *Remember to get a shot to prevent this disease or infection.

Isolation Precautions
Some illnesses require special precautions. If needed, an isolation sign will be placed outside your room. It does not list your illness, but it tells staff and visitors about precautions to help prevent spread of disease. If you need these special precautions, staff may:

  • Ask you to stay in your room.
  • Ask everyone who comes into your room to wear a gown and gloves, and maybe a mask.
  • Ask you to wash your hands or use alcohol-based hand wash and wear a cover gown before leaving the room.

Correct Site Surgery
The nurses and physicians at St. John’s Mercy Hospital work together to promote the Joint Commission on Accreditation of Healthcare Organization’s (JCAHO) universal protocol for correct site surgery.

  • Prior to your surgical procedure, multiple caregivers will ask you and your family members to restate your name, the type of surgery you are having, and the correct site.
  • In our Pre-Operative Holding Area, just prior to surgery, the nurse will once again question you and then mark the correct surgical site with a special ink pen.
  • As a final check, the surgical team, including your surgeon, the OR nurses, and your anesthesia caregiver, will take a“time-out” immediately before the start of your surgery for a final confirmation of the surgical site.

Fall Safety Program
The Fall Safety Program is designed to make the hospital environment the safest possible for you and your family members. By initiating certain steps common to all patients, St. John’s Mercy strives to meet your safety needs. Examples of those steps include keeping your call light within your reach, assisting you to the bathroom, and posting caution signs when the floor is wet. Please notify your nurse if you:

  • Have a history of falling
  • Take medications that make you dizzy
  • Become lightheaded during the course of your hospital stay
  • Need assistance to go to the bathroom
  • Become disoriented at night.

Please review the list below to see how you can take an active role in making your environment a safer one:

  • Ask for a staff member to assist you out of bed
  • Don’t climb over the bed rails
  • Wear your glasses when you are up
  • Call for assistance to go to the bathroom, walk down the hall, or get into or out of the chair
  • Notify staff members if the floor is wet
  • Notify staff members if you have any safety concerns within the environment
  • Please wear slippers and loose clothing when walking in your room or in the hall.

At St. John’s Mercy, we encourage you and your family to be strong and effective partners in working with physicians, nurses, and other caregivers to ensure no mistakes occur in your care

SECURITY

Fire Drills
For your protection, the hospital conducts fire and disaster drills regularly. If a drill occurs, please remain in your room and a staff member will inform you of any necessary procedures.

Valuables
The hospital will not accept responsibility for valuables that you choose to keep with you in your room. All patients are encouraged to leave valuables at home, send all valuables home, or deposit all valuables with Security.

Lost Items
If you lose something during your stay, please notify your nurse immediately, and he or she will make every effort to help find it. Unclaimed articles are turned in to the Security Office and kept for 30 days. Please do not place valuables in your linens.

Help Us to Keep You Safe
We invite you and/or your family members to partner with us to better provide you safe care by:

  • Sharing vital information with your health care workers i.e. medications you take, any allergies you have, how well you get around.
  • Asking anyone who has direct contact with you if he or she has washed their hands.
  • Asking all health care workers to check your armband before giving your medication or performing a procedure.
  • Speak up if you have any questions or concerns.

Domestic Harmony
Supporting our patients in a safe environment, both at the hospital and in your home is of utmost importance to our mission. Domestic violence can occur in any setting. Domestic violence is a pattern of behaviors that involves physical or emotional abuse or the threat of physical or emotional abuse. St. John’s Mercy Hospital recognizes domestic violence as a major health concern. If you are in an abusive relationship, please ask your nurse to contact Care Coordination.

Questions and Concerns

  • Let us know if you have any questions or concerns about your care. Do not be embarrassed to ask questions. You have the right to understand your care.
  • Being in the hospital can be stressful. Asking a trusted family member or friend to spend time with you may help. Often they can ask questions that you may not think of if you’re stressed. Make sure this person knows your wishes about resuscitation and life support in case you are not able to speak for yourself.

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