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Home > Information for Patients > St. John's Mercy Medical Center > Patient Handbook 

St. John's Mercy Medical Center
Information for Patients and Visitors

Welcome to St. John's Mercy Medical Center. We are pleased that you have chosen us to provide your medical services. With quality care and respect, we will deliver outstanding patient/customer service to you.

Your physician and the nursing staff will be happy to answer questions about your care. Each of us at St. John's Mercy is committed to making your stay as pleasant as possible.

To help us measure your satisfaction with St. John's Mercy, representatives from the Medical Center may visit you while you are a patient in the hospital, or call you when you return home, to discuss the care you received at St. John's Mercy. You also may receive a questionnaire at your home from a firm that helps us measure and improve our level of service. The information you share will help us learn how we can further improve the quality of our care.

On behalf of the Board of Trustees, the Sisters of Mercy, the medical staff and all of our co-workers, thank you for giving us the opportunity to serve you.

To contact St. John's Mercy Medical Center, please call 314-251-6000.

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