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Home > Services and Specialties > Online Billing Center 

Online Billing Center Logo

Use our secure Internet connection to access your hospital billing and financial account information. This feature allows you to:

  • View bills online
  • Access daily account updates
  • Check the status of insurance claims
  • Make a payment online
  • Email our Patient Accounting office
  • Request an itemized bill
  • Receive electronic statements instead of paper statements

Billing Contact Information
If you have a billing question about your hospital visit, please click here to contact the billing department. To contact the Patient Accounting department by phone, call 314-364-4200; if you live outside the area, call toll-free 800-833-0799. Office hours are 8:30 a.m. to noon and 1 to 4:30 p.m. Monday through Friday.

How to Use Online Billing

When you receive your first paper statement with a balance due, refer to the "Account Summary" section.
In this section you will find your "Patient Account Number" and "Guarantor Corporate Number," which are required for the initial enrollment.
Keep the "Guarantor Corporate Number" for future reference to login as an enrolled user.

Login

Helpful Resources
This site also offers many useful features that do not require enrollment. Visit the online billing center for frequently asked questions, billing policies and other resources designed to help patients understand and manage the health care billing process.

Privacy Information
For information on St. John's Mercy's commitment to privacy, please review the privacy statement for our web site and our privacy notices below:
St. John's Mercy Medical Center Notice of Privacy Practices
St. John's Mercy Physician Practices Notice of Privacy Practices
St. John's Mercy Hospital Notice of Privacy Practices

 

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Sisters of Mercy Health System