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Services
Professional
Exchange Services
Our quality services are
designed to optimize your practice’s after-hours needs, while still providing
you the flexibility needed in today’s dynamic business environment. We will
work with you and your staff in order to process your after-hours calls with
the information you want, in a manner you prefer.
Exchange Operators
Our exchange
operators answer and process calls in a timely manner with minimal wait time
during peak periods. Our services can be customized to meet the demands of a
growing, or already mature, practice. If a problem arises with a call, due to
caller error or technical difficulties with cellular or paging devices, we begin
tracking the call and follow through until we can verify the caller was contacted.
Records Management
St. John's Mercy Physician Exchange logs each incoming call and stores that record
in a database. In addition, calls are recorded and archived for easy retrieval.
These storage solutions can reduce your liability should complications arise
from an after-hours occurrence logged through the exchange.
 Dependable
Communications Technology
Phone and paging systems are central to the exchange service, and we
continually monitor and evaluate our system so we can assure, with confidence,
reliable exchange services. We employ a variety of backup systems, including
redundant power and disaster routing, to ensure service continuity should a
telecommunications disruption occur in the St. Louis area.
For detailed pricing information, please call 314-364-5400 and request an Account Specialist.
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