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Institute
for Safe Medication Practices (ISMP) St. John's Mercy was selected by the Sisters of Mercy Health System to be its pilot facility for the patient-safety initiative of testing automated medication dispensing cabinetry, bedside point-of-care medication verification technology and deployment of pharmacists to high-risk medication areas. St. John's Mercy’s Medication Transformation Design Team tested and validated design decisions and re-worked processes as needed. The implementation process on the pilot units provided lessons and opportunities to improve future deployments of technologies on the units, such as developing standard medication administration times and creating education and training materials to help with compliance. More than 2,500 hospital co-workers received training on the use of the new technologies and medication safety is now part of new co-worker orientation. The new technology has helped create four specific high-alert warnings for “wrong patient,” “wrong dose,” “dose omitted,” and “no order in system.” To demonstrate the effectiveness of the new technology, 349 “wrong patient” warnings were identified by the system in 2004, resulting in no medication errors for the patients. |
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Sisters of Mercy Health System
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